{"nbAnsweredSurveys":395,"satisfactionAverage":90.1706078400254,"satisfactionAverageCycle":[{"cycle":"Logis Hotels","id":1570,"satisfactionAverage":89.909308692676248}],"globalSatisfactionAverage":88.4766355140187,"tagResult":null,"comments":[{"firstName":"Adrien","lastName":"R.","stayStart":"21/02/2026","stayEnd":"22/02/2026","replyDate":"22/02/2026","note":87.37,"noteSatisfaction":80.0,"comment":"Chambre nickel et confortable. Procédure d'arrivée très restreinte: pas d'accueil à l'arrivée car réceptions fermée. Comme il nous manquait une serviette nous avons été autorisés au téléphone (après appel du numéro de l'hôtel..permanence assurée à distance) à entrer dans une chambre qui n'était pas là nôtre (chambre restée ouverte avec clefs a l'intérieur comme la nôtre puisque pas de réception)...ce qui nous a semblé étrange (hygiène, sécurité etc). Autrement rien a redire sur le séjour. La personne au checkout le lendemain était très agréable ","pinned":false,"profile1":"","profile2":"","idSejour":141163956,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":95.0},{"idTag":38,"tagName":"Propreté ","average":100.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":80.0},{"idTag":55,"tagName":"Accueil","average":60.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":100.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Yanis","lastName":"V.","stayStart":"17/02/2026","stayEnd":"18/02/2026","replyDate":"20/02/2026","note":62.35,"noteSatisfaction":80.0,"comment":"chambre 17, \nlavabo en dehors de la salle de bain \nObligé d'être de biet pour pouvoir m'assoir sur les toilettes car pas de place pour la jambe de droite a cause du mur en biet \nle joint du bas de la porte de douche ne vas pas jusqu'au bout de la porte (il s'arrête au deux tiers) du coup de l'eau partout sur le sol, et la porte étant disproportionnée, pour sortir de la douche je devais passer par le sol de ma chambre .... \n\nMatelas beaucoup trop mou, j'avais l'(impression de dormir dans un hamac ","pinned":false,"profile1":"","profile2":"","idSejour":141549191,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":45.0},{"idTag":38,"tagName":"Propreté ","average":80.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":80.0},{"idTag":55,"tagName":"Accueil","average":100.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":40.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"FRANCOIS","lastName":"R.","stayStart":"13/01/2026","stayEnd":"14/01/2026","replyDate":"14/01/2026","note":93.33,"noteSatisfaction":100.0,"comment":"Hôtel très bien placé à 100 m de la gare de Laval. Chambre et hôtel très propre et cosy.","pinned":false,"profile1":"","profile2":"","idSejour":139713530,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":90.0},{"idTag":38,"tagName":"Propreté ","average":100.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":80.0},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":100.0},{"idTag":55,"tagName":"Accueil","average":100.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":100.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"cyril","lastName":"L.","stayStart":"08/01/2026","stayEnd":"09/01/2026","replyDate":"09/01/2026","note":95.79,"noteSatisfaction":100.0,"comment":"Très bonne adresse et personnel au top ","pinned":false,"profile1":"","profile2":"","idSejour":140323022,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":100.0},{"idTag":38,"tagName":"Propreté ","average":100.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":100.0},{"idTag":55,"tagName":"Accueil","average":100.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":80.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Cedrik","lastName":"L.","stayStart":"09/12/2025","stayEnd":"10/12/2025","replyDate":"10/12/2025","note":94.00,"noteSatisfaction":100.0,"comment":"Bonjour,\nAccueil parfait avec le sourire, une nuit paisible et calme, et une literie très confortable. Je recommande cet hôtel !","pinned":false,"profile1":"","profile2":"","idSejour":138651668,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":90.0},{"idTag":38,"tagName":"Propreté ","average":80.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":100.0},{"idTag":55,"tagName":"Accueil","average":100.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":100.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Peter","lastName":"W.","stayStart":"26/09/2025","stayEnd":"27/09/2025","replyDate":"27/09/2025","note":89.60,"noteSatisfaction":100.0,"comment":"Ja","pinned":false,"profile1":"","profile2":"","idSejour":135014733,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":80.0},{"idTag":38,"tagName":"Propreté ","average":100.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":100.0},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":100.0},{"idTag":55,"tagName":"Accueil","average":100.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":80.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Patrick","lastName":"B.","stayStart":"07/09/2025","stayEnd":"08/09/2025","replyDate":"09/09/2025","note":88.33,"noteSatisfaction":100.0,"comment":"Toujours très bon accueil ","pinned":false,"profile1":"","profile2":"","idSejour":127513288,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":90.0},{"idTag":38,"tagName":"Propreté ","average":100.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":100.0},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":100.0},{"idTag":55,"tagName":"Accueil","average":100.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":100.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Leah","lastName":"C.","stayStart":"24/08/2025","stayEnd":"25/08/2025","replyDate":"25/08/2025","note":56.67,"noteSatisfaction":40.0,"comment":"The price was high for the quality of room provided. The room was small, but there's still no excuse for the poor design. First, there are no curtains so it was uncomfortable getting in the shower which was directly in line with the window. It was also very bright in the morning which disrupted my sleep. The shower is small and the door opens inward for some reason, which made it ridiculous to get in and out trying to maneuver around the door. There's no way a bigger body could manage. The shower may need new grout because it currently looks quite mouldy. The worst part is that there is no door to the toilet. That is beyond unsanitary. It's also incredibly weird that someone can see the toilet from the bed with no privacy. I am baffled by this room. 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Installations de qualité. Service de bon niveau. ","pinned":false,"profile1":"","profile2":"","idSejour":128092474,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":95.0},{"idTag":38,"tagName":"Propreté ","average":100.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":100.0},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":80.0},{"idTag":55,"tagName":"Accueil","average":80.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":80.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"René","lastName":"G.","stayStart":"15/06/2025","stayEnd":"16/06/2025","replyDate":"17/06/2025","note":99.20,"noteSatisfaction":100.0,"comment":"Belle etape,accueil exemplaire. 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Bonne isolation sonore et bonne literie","pinned":false,"profile1":"","profile2":"","idSejour":121767467,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":90.0},{"idTag":38,"tagName":"Propreté ","average":80.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":100.0},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":100.0},{"idTag":55,"tagName":"Accueil","average":100.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":100.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"MICHEL","lastName":"S.","stayStart":"19/04/2025","stayEnd":"21/04/2025","replyDate":"21/04/2025","note":96.67,"noteSatisfaction":100.0,"comment":"Idéalement placé face à la gare de Laval, hôtel ancien parfaitement décoré et aux aménagements actuels. Contact sans discontinuité avec Mathilde ou encore David. \nPdj très correct avec d'excellentes viennoiseries, chocolatines hummm ... !","pinned":false,"profile1":"","profile2":"","idSejour":124432304,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":95.0},{"idTag":38,"tagName":"Propreté ","average":100.0},{"idTag":44,"tagName":"Petit-déjeuner ","average":80.0},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":100.0},{"idTag":55,"tagName":"Accueil","average":100.0},{"idTag":57,"tagName":"Rapport Qualité Prix","average":80.0}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"}]}